We're happy to accept returns and exchanges within 14 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. Customer is responsible for return postage.

Our warranty covers manufacturer damages or defects within 30 days of delivery. Damage must have occurred prior to delivery. For manufacturer damages or defects, please include a detailed description and photos of the bag in your email. 

Please contact us at if you'd like to request a return or exchange.